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British Coal Staff Superannuation Scheme (CAS-86542-P8B6)

Complainant: Mr Y
Complaint Topic: Administration
Ref: CAS-86542-P8B6
Outcome: Not upheld
Respondent: Capita
Coal Staff Superannuation Scheme Trustees Limited
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


I do not uphold Mr Y’s complaint and no further action is required by Capita or the Trustee.

Complaint summary

Mr Y complained that Capita and the Trustee have refused to pay his pension into his wife’s bank account.

View determination


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