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Pension Protection Fund (CAS-87452-K9T5)

Complainant: Mr R
Complaint Topic: Misquote/misinformation
Ref: CAS-87452-K9T5
Outcome: Not upheld
Respondent: The Board of the Pension Protection Fund (the Board)
Type: Pensions Protection Fund referral
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s referral and no further action is required by the Board.

Complaint summary

Mr R has referred an appeal of a decision by the Board’s Reconsideration Committee (the Committee) dated 29 March 2022. Mr R’s referral is that when he asked for retirement quotes in March 2021, the PPF was not open and transparent about possible changes to the compensation figures. Mr R says he could have brought forward his retirement date had he been made aware the figures could change.

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