NEST (CAS-101049-J9Y1)
Ombudsman’s Determination
Outcome
Mr E’s complaint is upheld and, to put matters right, the Employer shall pay £4,967.24 into the Scheme. The Employer shall ensure that Mr E is not financially disadvantaged by its maladministration. So, it shall arrange for any investment loss to be calculated and paid into the Scheme.
In addition, the Employer shall pay Mr E £1,000 for the serious distress and inconvenience it has caused him.
Complaint summary
Mr E has complained that the Employer, despite deducting contributions from his pay, has failed to pay them into the Scheme.
The available evidence shows that £4,967.24 in unpaid pension contributions is due to the Scheme.
View determination
DownloadRelated decisions
- NEST (CAS-113018-K1Y3)Complainant: Miss LRespondent: Greenacre Group LimitedOutcome: UpheldComplaint Topic: Contributions: failure to pay into schemeRef: CAS-113018-K1Y3Date:
- NEST Pension Scheme (CAS-110509-V6K1)Complainant: Mrs HRespondent: Quality Villas LtdOutcome: UpheldComplaint Topic: Contributions: failure to pay into schemeRef: CAS-110509-V6K1Date: