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​​Teachers' Pension Scheme​​ (CAS-102207-C5Q5)

Complainant: ​​Dr​ L
Complaint Topic: Death benefits
Ref: CAS-102207-C5Q5
Outcome: Not upheld
Respondent: Teachers’ Pensions
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Dr L’s complaint, and no further action is required by ​TP.​ 

Complaint summary

Dr L has complained that TP caused delays to the processing of her application for death benefits, following the death of her partner Dr T. As a result of the delays, she received a 45% tax charge.   

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