State Street Group Personal Pension Plan (CAS-108141-F2X8)
Complainant: Mr R
Complaint Topic: Contributions: failure to pay into scheme
Ref: CAS-108141-F2X8
Outcome: Partly upheld
Appeal outcome: None
Respondent: State Street Bank and Trust Company
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
Mr R’s complaint against the Employer is partly upheld. To put matters right, the Employer shall pay Mr R £500 in recognition of the distress and inconvenience he suffered.
Complaint summary
Mr R has complained that the Employer failed to make an agreed 9% employer pension contribution in his first month of employment.
He wants the Employer to make right the missing contribution of £1,085.19 and any potential investment loss due to late payment. He also wants to be compensated for the distress and inconvenience caused.
View determination
DownloadRelated decisions
- NEST Pension Scheme (CAS-130996-Q6W2)Complainant: Mrs SRespondent: Solange Bakery Ltd and Artisan Traditions LtdOutcome: UpheldComplaint Topic: Contributions: failure to pay into schemeRef: CAS-130996-Q6W2Date:
- NEST Pension Scheme (CAS-99346-V1W9)Complainant: Mr TRespondent: Marshall Eaton Holdings LimitedOutcome: UpheldComplaint Topic: Contributions: failure to pay into schemeRef: CAS-99346-V1W9Date: