We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

NHS Pension Scheme (CAS-119758-B1C7)

Complainant: Mrs S
Complaint Topic: Death benefits
Ref: CAS-119758-B1C7
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mrs S’ complaint and no further action is required by NHS BSA.

Complaint summary

Mrs S complained that as a result of incorrect information which was provided to her husband before he died, he amended his Will in the belief that she would receive a larger widow’s pension from the Scheme than she was entitled to.

View determination

Download

Related decisions

  • Local Government Pension Scheme (CAS-105807-L9W0)
    Complainant: Mrs K
    Respondent: Lancashire County Council (LCC)
    Local Pensions Partnership Administration (LPPA)
    Outcome: Not upheld
    Complaint Topic: Death benefits
    Ref: CAS-105807-L9W0
    Date:
  • NHS Pension Scheme (CAS-133255-J0G0)
    Complainant: Mrs M
    Respondent: NHS Business Services Authority
    Outcome: Not upheld
    Complaint Topic: Death benefits
    Ref: CAS-133255-J0G0
    Date:
View all decisions