The Wellcome Trust Pension Plan (CAS-130671-J8K3)
Ombudsman’s Determination
Outcome
The complaint should be upheld because the Trustees did not properly consider all the information available and make further enquiries where necessary when considering the distribution of death benefits from the WTPP following Mr L’s death.
Complaint summary
The complaint should be upheld because the Trustees did not properly consider all the information available and make further enquiries where necessary when considering the distribution of death benefits from the WTPP following Mr L’s death.
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