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T&N Retirement Benefits Scheme (1989) (CAS-79442-Z7F9)

Complainant: Mr H
Complaint Topic: Misquote/misinformation
Ref: CAS-79442-Z7F9
Outcome: Not upheld
Respondent: 20-20 Trustees Services Ltd
Legal & General
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold H’s complaint, and no further action is required by the Trustee or L&G. 

Complaint summary

Mr H’s complaint is that he was misadvised and provided with incorrect retirement quotations and his queries were not answered timely or correctly.   

View determination

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