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Cobham Pension Plan (CAS-95920-X3H4)

Complainant: Mr E
Complaint Topic: Failure to provide information/act on instructions
Ref: CAS-95920-X3H4
Outcome: Not upheld
Respondent: The Trustees of the Cobham Pension Plan
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by the Trustees. 

Complaint summary

Mr E has complained because he is dissatisfied that the Trustees have not provided him with calculations to show why the cash equivalent transfer value of his benefits was lower in 2022 than it was in 2021. 

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