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Decisions

Results: 6612 decisions found

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  • Lloyds Bank Pension Scheme (PO-16267)
    Complainant: Mrs E
    Respondent: Lloyds Banking Group Pensions Trustees Ltd
    Outcome: Not upheld
    Complaint Topic: Benefits: missing
    Ref: PO-16267
    Date:
  • NHS Pension Scheme (PO-11187)
    Complainant: Mrs Y
    Respondent: NHS Business Services Authority
    Outcome: Not upheld
    Complaint Topic: Misquote/misinformation
    Ref: PO-11187
    Date:
  • NHS Pension Scheme (PO-11218)
    Complainant: Mr Y
    Respondent: NHS Pensions (a service provided by NHS Business Services Authority)
    Outcome: Not upheld
    Complaint Topic: Membership
    Ref: PO-11218
    Date:
  • Local Government Pension Scheme (PO-13043)
    Complainant: Mrs G
    Respondent: 1. Derbyshire Pension Fund (DPF), administered by Derbyshire County Council
    (DCC)
    Outcome: Not upheld
    Complaint Topic: Transfers: general
    Ref: PO-13043
    Date:
  • Aviva UK Life Personal Pension (PO-14636)
    Complainant: Ms N
    Respondent: Aviva UK Life
    Outcome: Not upheld
    Complaint Topic: Misquote/misinformation
    Ref: PO-14636
    Date:
  • NHS Pension Scheme (PO-10752)
    Complainant: Mrs T
    Respondent: NHS Business Services Authority
    Outcome: Not upheld
    Complaint Topic: Membership
    Ref: PO-10752
    Date:
  • Principal Civil Service Pension Scheme (PO-10223)
    Complainant: Mr Y
    Respondent: 1. Cabinet Office
    2. MyCSP
    Outcome: Not upheld
    Complaint Topic: Administration
    Ref: PO-10223
    Date:
  • Principal Civil Service Pension Scheme (PO-6438)
    Complainant: Mrs E
    Respondent: 1. MyCSP
    2. The Crown Office and Procurator Fiscal Service
    Outcome: Not upheld
    Complaint Topic: Misquote/misinformation
    Ref: PO-6438
    Date:
  • Hargreaves Lansdown SIPP & Prudential Staff Pension Scheme (PO-11783/4)
    Complainant: The Estate of the late Mr N
    Respondent: 1. Hargreaves Lansdown Asset Management Ltd (Hargreaves Lansdown)
    2. the trustees of the Scheme (the Trustees)
    3. AON
    Outcome: Not upheld
    Complaint Topic: Transfers: general
    Ref: PO-11783/4
    Date:
  • Family Suntrust Scheme (PO-15306 and PO-15307)
    Complainant: Mr N and Mr Y
    Respondent: AXA Wealth
    Outcome: Not upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: PO-15306 and PO-15307
    Date:
  • Teachers’ Pension Scheme (PO-12254)
    Complainant: Mrs N
    Respondent: Teachers' Pensions
    Outcome: Upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: PO-12254
    Date:
  • Prudential Personal Pension (PO-13575)
    Complainant: Mr Y
    Respondent: 1. Prudential
    2. Fidelity International (Fidelity)
    Outcome: Upheld
    Complaint Topic: Administration
    Ref: PO-13575
    Date: