County Tyre (Holdings) Limited Retirement Benefit Scheme (PO-10409)
Complainant: Mr Royston Muller
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: PO-10409
Outcome: Upheld
Respondent: The County Tyre Group of Companies
Type: Pension complaint or dispute
Date:
Complaint Summary
Mr Muller has complained that County Tyre wrongly stopped his monthly payments from the Scheme.
Summary of the Ombudsman’s Determination and reasons
My decision is that this complaint should be upheld. This is because the available evidence shows that Mr Muller was a pensioner Scheme member receiving a monthly pension up until November 2013. I am satisfied that County Tyre should have continued to pay the pension to Mr Muller after this date.
View determination
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