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Local Government Pension Scheme (CAS-92951-R9J2)

Complainant: Mr N
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: CAS-92951-R9J2
Outcome: Not upheld
Respondent: West Midlands Pension Fund
Type: Pension complaint or dispute
Appeal: No

Ombudsman’s Determination


 I do not uphold Mr N’s complaint and no further action is required by WMPF.

Complaint summary

Mr N complained that WMPF refused to allow him to receive his benefits in the Scheme as a lump sum payment.

Mr N said he is suffering financial hardship and needs the money to fund his living costs. He has also explained that he does not expect to live long enough to receive payment, through his annual pension, of the full value of his benefits.

View determination


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