We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

NHS Pension Scheme (PO-5957)

Complainant: Ms Y
Complaint Topic: Death benefits
Ref: PO-5957
Outcome: Not upheld
Respondent: NHS Business Services Authority
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Ms Y’s complaint and no further action is required by NHSBSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Ms Y complains about the refusal of NHSBSA to award her a pension and a lump sum from the Scheme following the death of her brother (Dr Y).

View determination

Download

Related decisions

  • London International Group UK Pension Scheme (CAS-65758-J8Q0)
    Complainant: Mrs R
    Respondent: Reckitt Benckiser Health Care UK Ltd

    Capital Cranfield Trustees Limited

    Mercer Limited
    Outcome: Not upheld
    Complaint Topic: Death benefits
    Ref: CAS-65758-J8Q0
    Date:
  • Policy 0899 (CAS-45703-Z2G6)
    Complainant: Mrs Y
    Respondent: Utmost Life and Pensions Limited
    Outcome: Not upheld
    Complaint Topic: Death benefits
    Ref: CAS-45703-Z2G6
    Date:
View all decisions