- Scheme:
- Rettig UK Pension Scheme
- Complainant:
- Mr A
- Respondent:
- KPMG LLP (KPMG)
- Topic:
- Transfers: general
- Ref:
- PO-19073
- Date:
- Fri 23 Nov 2018
- Outcome:
- Upheld
Ombudsman’s Determination
Complaint Summary
Mr A has complained that when a pension sharing order on divorce was made against him, KPMG transferred too much money from the Scheme to the pension arrangement of Mrs A, his ex-wife.
Summary of the Ombudsman’s Determination and reasons
The complaint should be upheld against KPMG because it transferred too much money from the Scheme to Mrs A’s pension arrangement, causing Mr A financial loss. In addition, he incurred legal costs that would not otherwise have been incurred, and should be compensated for those costs. Lastly, an award should be made to Mr A for the significant distress and inconvenience that KPMG has caused him.
