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BAE Systems Pension Scheme (PO-28531)

Complainant: Dr Y
Complaint Topic: Transfers: general
Ref: PO-28531
Outcome: Not upheld
Respondent: BAE Systems Executive Pension Fund Trustees
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Dr Y’s complaint and no further action is required by the Trustee.

Complaint summary

Dr Y has complained that his Cash Equivalent Transfer Value (CETV) is too low. He says:-

  • He is unable to exercise his option of purchasing an annuity through the open market without suffering a financial loss.
  • A letter he received in June 2018 provided him with confusing information regarding his deferred status.
  • There was a delay in receiving a response to his complaint appeal.

 

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