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Teachers’ Pension Scheme (PO-23961)

Complainant: Mr T
Complaint Topic: Failure to provide information/act on instructions
Ref: PO-23961
Outcome: Not upheld
Respondent: 1. Teachers Pensions
2. The University of Hertfordshire
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr T’s complaint and no further action is required by TP or UoH.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr T’s complains that TP and UoH refused to refund his Scheme contributions, made after 1 June 2015, in accordance with the Scheme Rules.

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