NHS Pension Scheme (PO-25032)
Complainant: Mrs S
Complaint Topic: Ill Health
Ref: PO-25032
Outcome: Not upheld
Respondent: NHS Business Services Authority (NHS BSA)
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mrs S’ complaint and no further action is required by NHS BSA.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs S’ complaint concerns NHS BSA ‘s decision to refuse her application for ill health early retirement (IHER) as an active Scheme member and its delay in informing her about its decision.
View determination
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