West Yorkshire Pension Fund (PO-21940)
Ombudsman’s Determination
Outcome
I do not uphold Mrs H’s complaint and no further action is required by Bradford.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mrs H’s complaint is about how the Fund distributed the death grant payable on the death of her husband Mr H, and the level of service that she received from the Fund.
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