BAE Systems Pension Scheme (PO-21254)
Ombudsman’s Determination
Outcome
I do not uphold Mr N’s complaint and no further action is required by the Trustee.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr N has complained that the Trustee has refused to pay a commutation lump sum despite his late father having made the option just prior to his death.
View determination
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