Armed Forces Pension Scheme 1975 (PO-25046)
Complainant: Mr N
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: PO-25046
Outcome: Upheld
Respondent: Veterans UK
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Complaint Summary
Mr N has complained that Veterans UK has failed to consider his application for the early payment of his preserved pension in a proper manner.
Summary of the Ombudsman’s Determination and reasons
The complaint should be upheld against Veterans UK because it failed to explain its decision to Mr N.
View determination
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