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Complainant: Mrs N
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: PO-22087
Outcome: Not upheld
Respondent: NHS BSA
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs N’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs N’s complaint concerns NHS BSA’s decision regarding her eligibility for preserved pension benefits.

 

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