We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

St Andrew’s Healthcare Pension Scheme (PO-11862)

Complainant: Mr Y
Complaint Topic: Failure to provide information/act on instructions
Ref: PO-11862
Outcome: Not upheld
Respondent: St Andrew's Healthcare
Type: Pension complaint or dispute
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and no further action is required by St Andrew’s.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr Y’s complaint concerns St Andrew’s decision to change the way the payment of pension increases from the Scheme are accounted for.

View determination

Download

Related decisions

  • Cobham Pension Plan (CAS-95920-X3H4)
    Complainant: Mr E
    Respondent: The Trustees of the Cobham Pension Plan
    Outcome: Not upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: CAS-95920-X3H4
    Date:
  • NHS Pension Scheme (CAS-60994-H2H2)
    Complainant: Dr S
    Respondent: NHS Business Services Authority
    Outcome: Upheld
    Complaint Topic: Failure to provide information/act on instructions
    Ref: CAS-60994-H2H2
    Date:
View all decisions