St Andrew’s Healthcare Pension Scheme (PO-11862)
Complainant: Mr Y
Complaint Topic: Failure to provide information/act on instructions
Ref: PO-11862
Outcome: Not upheld
Respondent: St Andrew's Healthcare
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mr Y’s complaint and no further action is required by St Andrew’s.
My reasons for reaching this decision are explained in more detail below.
Complaint summary
Mr Y’s complaint concerns St Andrew’s decision to change the way the payment of pension increases from the Scheme are accounted for.
View determination
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