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Teachers’ Pension Scheme (PO-148)

Complainant: Mrs M Cowdrey
Complaint Topic: Contributions: failure to pay into scheme
Ref: PO-148
Outcome: Upheld
Respondent: 1. Essex County Council
2. Teachers' Pensions
Type: Pension complaint or dispute
Date:

Subject

Mrs Cowdrey complains that, when she applied to purchase Additional Voluntary Contributions (AVCs) in 2007, she was informed that she could purchase Past Added Years (PAY). After making PAY contributions for 34 months, she was told that she was not eligible for it and her benefits were reduced accordingly.

The Deputy Pensions Ombudsman’s determination and short reasons

The complaint should be upheld against both Teachers’ Pensions and the Council, as both parties (to varying degrees) led Mrs Cowdrey to believe that she had an entitlement to PAY after September 2005.

 

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