We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

Local Government Pension Scheme (PO-2995)

Complainant: Mr A Davies
Complaint Topic: Benefits: refusal/failure to pay or late payment
Ref: PO-2995
Outcome: Upheld
Respondent: 1. North West Leicestershire District Council (NWLDC)
2. Leicestershire County Council (LCC)
Type: Pension complaint or dispute
Date:

Subject

Mr Davies has complained that his eligibility for payment of benefits under either Regulation 19 or Regulation 30 has not been properly considered. He has also complained that LCC took an excessive amount of time to consider his case under the internal dispute resolution (IDR) procedure.

The Deputy Pensions Ombudsman’s determination and short reasons

The complaint should be upheld against NWLDC to the extent that they did not give proper consideration to the payment of benefits to Mr Davies under Regulation 30. It should be upheld against LCC to the extent that they failed to provide Mr Davies with a second stage appeal decision within an acceptable timeframe.

View determination

Download

Related decisions

  • TPS Benefits Scheme (CAS-79089-Z5M8)
    Complainant: Professor N
    Respondent: The Trustee of the TPS Benefits Scheme
    Outcome: Upheld
    Complaint Topic: Benefits: refusal/failure to pay or late payment
    Ref: CAS-79089-Z5M8
    Date:
  • Royal London Annuity (CAS-74345-R3Y7)
    Complainant: Mr S
    Respondent: Royal London
    Outcome: Not upheld
    Complaint Topic: Benefits: refusal/failure to pay or late payment
    Ref: CAS-74345-R3Y7
    Date:
View all decisions