National Bus Pension Fund (PO-132)
Complainant: Mrs Winifred Condell
Complaint Topic: Administration
Ref: PO-132
Outcome: Not upheld
Respondent: Standard Life Assurance Ltd (Standard Life)
Type: Pension complaint or dispute
Date:
Mrs Condell complains that Standard Life has paid her pension from the Fund from July 2005 to March 2012 into a wrong bank account. The Pensions Ombudsman’s determination and short reasons The complaint should not be upheld against Standard Life. They acted reasonably in the circumstances …
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