MetLife Personal Pension Scheme (PO-471)
Complainant: Mr C Graves
Complaint Topic: Transfers: general
Ref: PO-471
Outcome: Not upheld
Respondent: MetLife Europe Ltd
Type: Pension complaint or dispute
Date:
Mr Graves’ complaint is that MetLife, the managers of the Scheme, caused a delay in affecting a transfer of funds to Partnership Assurance, resulting in a lower annuity amount being payable. The Deputy Pensions Ombudsman’s determination and short reasons The complaint cannot be upheld as MetLife completed the …
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