We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

ReAssure Personal Pension Plan (88126/1)

Complainant: Mr R Gutteridge
Complaint Topic: Administration
Ref: 88126/1
Outcome: Upheld
Respondent: ReAssure Ltd.
Type: Pension complaint or dispute
Date:

Mr Gutteridge’s complaint is that ReAssure have failed to maintain records of his protected rights contributions. Consequently no protected rights benefits were included within Mr Gutteridge’s policy, when it was transferred to his new provider Just Retirement. The Pensions Ombudsman’s determination and short reason …

View determination

Download

Related decisions

  • Westerby Private Pension (CAS-57893-P0C6)
    Complainant: Mr Y
    Respondent: Westerby Trustee Services Limited
    Outcome: Not upheld
    Complaint Topic: Administration
    Ref: CAS-57893-P0C6
    Date:
  • Selven Pension Scheme (CAS-45657-B7R7)
    Complainant: Mr R
    Respondent: Westbridge Pension Administration Limited
    Outcome: Partly upheld
    Complaint Topic: Administration
    Ref: CAS-45657-B7R7
    Date:
View all decisions