Solvay UK Defined Benefits Pension Scheme (CAS-31825-V8P1)
Complainant: Mr S
Complaint Topic: Misquote/misinformation
Ref: CAS-31825-V8P1
Outcome: Not upheld
Respondent: Solvay Pension Trustee Limited
Type: Pension complaint or dispute
Date:
Appeal: No
Ombudsman’s Determination
Outcome
I do not uphold Mr S’ complaint and no further action is required by the Trustee.
Complaint summary
Mr S has complained that the Trustee changed the payment date of his pension from the 1st to the 6th of the month with effect from April 2019. Mr S was worried about paying his rent and considers he has lost out on the pension due from 1 April to 5 April 2019.
View determination
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