We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

NHS Pension Scheme (CAS-29383-G2W0)

Complainant: Mrs S
Complaint Topic: Ill Health
Ref: CAS-29383-G2W0
Outcome: Not upheld
Appeal outcome: None
Respondent: NHS Business Service Authority (NHS BSA)
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mrs S’ complaint and no further action is required by NHS BSA.

Complaint summary

Mrs S’ complaint against NHS BSA concerns its decision to award her Tier 1 ill health retirement pension (IHRP) benefits. She believes she should have been awarded Tier 2 benefits and would like this to be retrospectively backdated to the date she left her NHS employment.

View determination

Download

Related decisions

  • NHS Pension Scheme (CAS-84421-B4L3)
    Complainant: Mrs N
    Respondent: NHS Business Service Authority
    Outcome: Not upheld
    Complaint Topic: Ill Health
    Ref: CAS-84421-B4L3
    Date:
  • HBOS Final Salary Pension Scheme (CAS-41301-W1K6)
    Complainant: Ms S
    Respondent: Willis Towers Watson (WTW)
    Lloyds Banking Group (the Employer)
    Lloyds Banking Group Pensions Trustees Limited (the Trustee)
    Outcome: Not upheld
    Complaint Topic: Ill Health
    Ref: CAS-41301-W1K6
    Date:
View all decisions