We use some essential cookies to make this website work.

We’d like to set additional cookies to understand how you use our website, remember your settings and improve our services.

Before deciding you can read more about our cookies.

The Principal Civil Service Pension Scheme (PO-21410)

Complainant: Mr N
Complaint Topic: Misquote/misinformation
Ref: PO-21410
Outcome: Not upheld
Appeal outcome: None
Respondent: Revenue and Customs Digital Technology Services Limited
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by RCDTS.

Complaint summary

 

Mr N complains that:

· The bulk transfer terms, under the Transfer of Undertakings (Protection of Employment) Regulations 2006 (TUPE), were published too late. As a result, he was denied the opportunity to make an informed decision about whether to start drawing his pension.

· RCDTS failed to follow the guidance on Fair Deal.

View determination

Download

Related decisions

  • Fee Paid Judicial Pension Scheme (CAS-45233-Y4G1)
    Complainant: Mr T
    Respondent: Ministry of Justice
    XPS Pensions Consulting Limited
    Outcome: Upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-45233-Y4G1
    Date:
  • Firemen’s Pension Scheme 1992 (CAS-84084-B7D5)
    Complainant: Mr S
    Respondent: South Wales Fire & Rescue Authority
    Rhondda Cynon Taff County Borough Council
    Outcome: Upheld
    Complaint Topic: Misquote/misinformation
    Ref: CAS-84084-B7D5
    Date:
View all decisions