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Riviera Multimedia Ltd Pension Plan (CAS-88864-K4M6)

Complainant: Miss U
Complaint Topic: Contributions: failure to pay into scheme
Ref: CAS-88864-K4M6
Outcome: Upheld
Appeal outcome: None
Respondent: Riviera Multimedia Ltd
Type: Pension complaint or dispute
Date:
Appeal: No

Ombudsman’s Determination

Outcome

​​Miss U​’s complaint is upheld and, to put matters right, the Employer shall pay the missing contributions in respect of her pension and make good any shortfall in units. In addition, the Employer shall pay ​Miss U ​£1,000 for the serious distress and inconvenience it has caused her. 

Complaint summary

Miss U has complained that the Employer, despite deducting contributions from her pay, has failed to pay them into the Plan.  

Miss U has said that the missing contributions amounted to at least £1,705.27.

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