Aviva Appropriate Personal Pension Policy (PO-21586)
Complainant: Mrs E
Complaint Topic: Administration
Ref: PO-21586
Outcome: Not upheld
Respondent: Aviva
Type: Pension complaint or dispute
Date:
Ombudsman’s Determination
Outcome
I do not uphold Mrs E’s complaint and no further action is required by Aviva.
Complaint summary
Mrs E complains that Aviva’s administrative errors have denied her access to her benefits within the Policy.
View determination
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