Serco Pension and Life Assurance Scheme (PO-18103)
2. The Trustee of the Serco Pension and Life Assurance Scheme
Ombudsman’s Determination
Outcome
I do not uphold Mr R’s complaint and no further action is required by Mercer or the Trustee.
Complaint summary
Mr R has complained that his pension was suspended. This was due to him not responding to a letter that was sent by Mercer.
View determination
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