Emerson UK Pension Plan (CAS-62941-W6P5)
Capita
Ombudsman’s Determination
Outcome
I do not uphold Mr T’s complaint and no further action is required by
Complaint summary
Mr T has complained that he was given unclear information that led him to believe that his pension would increase annually in line with inflation. He says that this caused him to make decisions that have financially disadvantaged him.
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