Universities Superannuation Scheme (PO-19417)

Deputy Ombudsman’s Determination

Outcome

Dr T’s complaint against USS Ltd is partly upheld. USS Ltd is able to recover overpayments made on and after December 2011 by way of repayment, but not those made earlier. However, USS Ltd may recoup the full amount from Dr T’s future pension in payment.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Dr T’s annual pension and lump sum have been overpaid between September 2009 and March 2013. He states that as a result of this, he is being asked to repay £83,185.48 and his pension going forward has been reduced by 60%.  Dr T is arguing that he changed his position based on the higher amounts and therefore should not be made to repay the overpayment.