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John F Cunningham (Office Supplies) Limited Group Pension Scheme (N01171)

The Applicant complains that the Trustees failed, from 7 November 2003, to pay him the benefits due to him from the Sch …

Standard Life Personal Pension (S00514)

Dr Vernon disagrees with the decision of Standard Life as manager of his personal pension plan to apply a market value reduction (MVR) to his policy on transfer into a Standard Life SIPP in 2007 even though his personal pension policy had a maturity date of 1 March 2002.

TfL Pension Fund (13150/3)

Mr Brennan says that the Trustee failed to deal with his request for early payment of his deferred benefits. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact or law and indeed, some may be both.

NHS Injury Benefit Scheme (22739/1)

Mr Shanley says his application for Permanent Injury Benefits (PIB) following injuries to his back and neck sustained whilst carrying out his duties for the NHS, has been wrongfully refused. Some of the issues before me might be seen …

Standard Life Stakeholder Pension Plan (26309/3)

Mr Halse has asserted that both Standard Life and Hargreaves Lansdown delayed a transfer of his pension plan between the two firms and, as a result, the value of his investment has been reduced.

Local Government Pension Scheme (26914/1)

Mr Marshall has two complaints: that the Company deliberately and perversely terminated his contract of employment on the grounds of gross misconduct, rather than incapacity, so as to avoid having to pay for the cost of his early …

Local Government Pension Scheme (27594)

Mr Maughan says that he was unfairly denied an ill health early retirement pension by Cumbria.

British Board of Agrement Pension & Life Assurance Scheme (27830/1)

Ms Cornwell says that BBA and the Trustees failed to act on her requests in April 2003 and June 2005 for early retirement on grounds of ill health. In addition, she claims that they wrongly refused he …

The Teachers’ Pensions Scheme (28118)

Mrs Boud’s complaint is about a decision not to award her ill-health early retirement benefits. Mrs Boud has also complained about the way her ill-health application was dealt with …

Citibank (UK) Pension Plan (71623/1)

The Employer complains that it had to fund a shortfall in Mr Galea’s retirement fund that existed at the time of his retirement, because of maladministration by London Life. It is seeking to recover that amount.

Winterthur Life Self Administered Personal Pension Plan (the SIPP) (71977/1)

Winterthur delayed in making an in-specie transfer of the investments held in the SIPP to another pension arrangement between December 2006 and December 2008. As a result, under HM Revenue and Customs regulations, Mr Edmunds was unable to draw retirem …

Teachers’ Pension Scheme – Prudential AVC Facility (73968/1)

Mrs France complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. She also alleges that the sales representative did not inform her that she could purchase past added years (PAY) in …

Neville Trust Limited Retirement Benefits Scheme (S00065)

Mr Millett’s complaint is that: The Trustees did not have the power under the Scheme Rules in effect in August 1993 to enable him to convert his accrued final salary benefits in the Scheme (old basis) into a targeted mo …

ES Group Pension Scheme (M00358-370; 372-388; 390-429; M01171; 74839)

Mr Adams and 71 other members of the Scheme (the Applicants) make …

Local Government Pension Scheme (26235/2)

Mrs Taylor complains that Buckinghamshire and TVP wrongly refused her an ill health early retirement pension (IHER) The Deputy Ombudsman’s determination and short reasons The complaint should not be upheld because, although maladministration is ide …

Scottish Equitable Personal Pension Plan (72137/1)

Mr Turhim says that Scottish Equitable regularly provided him with incorrect information showing that the transfer value of his policy within the Plan was the same as the fund value, with the consequence that he would not have transferred the value of the policy to a …