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Transparency June 2025

Our expenditure reports show all expenditure over £500 broken down by month - they are presented as a spreadsheet (CSV files).

NHS Pension Scheme (CAS-48733-H1L4)

Ombudsman’s Determination

Outcome

The complaint should not be upheld

NHS Pension Scheme (CAS-98583-X5P0)

Ombudsman’s Determination

Outcome

I do not uphold Ms N’s complaint.

Horizon Pension Scheme (CAS-72336-P3R0)

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and

NEST (CAS-113018-K1Y3)

Ombudsman’s Determination

Outcome

  1. Miss L’s compla

TPO closes more cases than ever before

The Pensions Ombudsman (TPO) today publishes its Annual Report and Accounts  for 2024/25. During this period and following the successful implementation of its Operating Model Review (OMR) programme, TPO has closed more cases than ever before.

Annual Report and Accounts 2024/25

Our Annual Reports look at what we have achieved over the previous year and include performance data and summaries of investigations we have carried out over the year.

Principal Civil Service Pension Scheme (CAS-49707-Q5P1)

Ombudsman’s Determination

Outcome

I do not uphold Mr W’s complaint and

Firemen’s Pension Scheme 1992 (CAS-84083-M5S5)

Ombudsman’s Determination

Outcome

The complaint is upheld against the Authority b

Cobham Pension Plan (CAS-95920-X3H4)

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further actio

Teachers' Pension Scheme (CAS-96915-W7Q4)

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint, an

Unite Pension Scheme (CAS-110742-Z1H2)

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint, an

The Johnson & Johnson UK Group Retirement Plan (CAS-12388-L3Z2)

Ombudsman’s Determination

Outcome

Mr Y’s complaint is partly upheld an

Bic UK Pension Scheme (CAS-52136-P6D3 & CAS-52149-F8K1)

Ombudsman’s Determination

Outcome

The complaint is partly upheld

Transparency May 2025

Our expenditure reports show all expenditure over £500 broken down by month - they are presented as a spreadsheet (CSV files).

Transparency April 2025

Our expenditure reports show all expenditure over £500 broken down by month - they are presented as a spreadsheet (CSV files).