Ombudsman’s Determination

Outcome

I do not uphold Mr I’s complaint and no further action is required by MyCSP or HMRC.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr I’s complaint, against MyCSP and HMRC, is that they have decided he is not eligible for full payment of his preserved pension benefits at 55.

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by City of Bradford and the Council.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr E’s complaint to this office was that the Council did not realise his pension from 55 on grounds of compassion.

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by Veterans UK.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr E has disputed the level of ill health retirement benefits awarded to him from the Scheme.

Ombudsman’s Determination

Outcome

I do not uphold Mrs E’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs E is unhappy with the decision made by NHS BSA in relation to her application for ill health early retirement (IHER).

Ombudsman’s Determination

Outcome

I do not uphold Dr E’s complaint and no further action is required by the Employer.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Dr E has complained that the figures she was given by the Employer, when making her decision to leave employment through the Employer’s voluntary early pension (VEP) scheme, have not been honoured.

Ombudsman’s Determination

Outcome

I do not uphold Miss N’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Miss N’s complaint concerns NHS BSA’s calculation of her retirement benefits. Miss N believes that the calculation should include a higher pensionable pay figure of £55,378.45 being applied to part of her pensionable service in relation to her deferred period of service.

Ombudsman’s Determination

Outcome

I do not uphold Mr T’s complaint and no further action is required by GE or the Trustees of the Plan.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr T has complained that GE has not applied discretionary increases to the pre-April 1997 element of his pension since 2009.

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by My CSP.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr R disagrees with My CSP’s calculation method for the abatement of his pension under the PCSPS.

Ombudsman’s Determination

Outcome

I do not uphold the Estate’s complaint and no further action is required by South Wales Police.

My reasons for reaching this decision are explained in more detail below.

Ombudsman’s Determination

Outcome

I do not uphold Mrs S’ complaint. Marley is entitled to seek recovery of the remainder of the overpayment that it has not already decided to write off.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs S has complained about Marley’s decision to demand repayment of an overpayment of her pension benefits.