Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by Aegon.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr E has complained that Aegon negligently transferred the Plan into the Bardwell Heights Ltd Pension Scheme (the Bardwell Scheme).

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by Royal Mail.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N’s complaint is that he has been refused an ill health early retirement (IHER) pension.

Ombudsman’s Determination

Outcome

I do not uphold Ms G’s complaint and no further action is required by the Board.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Ms G’s complaint against the Board, her employer, is that it has decided she is not entitled to pension benefits on the grounds of ill health from active status.

Ombudsman’s Determination

Outcome

I do not uphold Mr T’s complaint and no further action is required by HSC Pension Service.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr T disagrees with the decision of HSC Pension Service not to reinstate his mental health officer (MHO) status following a break in service where he continued to work in the field of mental health.

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by Royal London.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr R is unhappy that Royal London provided him with an incorrect value of his fund. He is asking that Royal London honour the original amount quoted of £47,062.29.

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Trustee.

My reasons for reaching this decision are explained in more detail below.

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and no further action is required by NHSBSA

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr Y has complained that NHSBSA say that he is required to pay a fee for the specific pension projections he has requested.

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and no further action is required by Philips or the Trustees.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr Y has complained that Philips failed to inform him that he was eligible to receive an unreduced pension from the age of 58 and are now not willing to back date payment to his 58^th

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and no further action is required by the Council.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr Y’s complaint is that the Council should reinstate his Tier 3 ill health early retirement (IHER) pension from August 2014 when it was stopped following an 18 month review.

Ombudsman’s Determination

Outcome

I do not uphold Mr G’s complaint and no further action is required by Prudential

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr G complains that Prudential’s sales representative improperly persuaded him to pay additional voluntary contributions (AVCs) to Prudential. He also alleges that the sales representative did not inform him that he could purchase past added years (PAY) in the Teachers’ Pension Scheme.