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Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:

Ombudsman’s Determination

Outcome

I do not uphold Ms E’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Ms E has complained that NHS BSA did not pay her a refund of the pension contributions she made to the Scheme. Instead, Ms E believes that due to her length of her employment with the NHS she should be entitled to deferred benefits.

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Local Government Pension Scheme (PO-22413)

Complainant:
Complaint Topic:
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Outcome:
Respondent:
Type:
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs R’s complaint and no further action is required by the Council

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs R’s complaint is that she has been refused Tier 1 ill health pension benefits (IHPB).

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Armed Forces Pension Scheme (PO-27066)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the MoD or Veterans UK.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N complains that it is unlawful that his wife is not entitled to widow’s benefits under the Scheme Rules.

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Boots Pension Scheme (PO-21175 and additional applicants)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr N and the Additional Applicant’s complaint and no further action is required by the Trustee.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr N, and the Additional Applicants, have complained that they were not informed, when they joined the Scheme, that they would be contracted out of the State Earnings Related Pension Scheme (SERPS).

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Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs H’s complaint and no further action is required by NHS BSA.

My reasons for reaching this decision are explained in more detail below.

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Principal Civil Service Pension Scheme – Scottish Widows AVC Facility
(PO-24660)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr A’s complaint and no further action is required by Scottish Widows.

My reasons for reaching this decision are explained in more detail below.

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The Meggitt Pension Plan (PO-22690)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint and no further action is required by the Trustee and Meggitt Plc.

My reasons for reaching this decision are explained in more detail below.

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Northern Ireland Civil Service Pension Schemes (PO-21858)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mrs T’s complaint and no further action is required by the Department.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mrs T has complained that the Department mistakenly paid her an ill health early retirement (IHER) pension and lump sum, and is now requesting the return of these overpaid sums.

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Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr E’s complaint and no further action is required by HSC.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr E is unhappy with HSC’s decision not to award him partner’s pension benefits in respect of his late partner, Ms N.

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Police Pension Scheme (PO-11718)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:

Ombudsman’s Determination

Outcome

I do not uphold Mr Y’s complaint and no further action is required by Essex Police.

My reasons for reaching this decision are explained in more detail below.

Complaint summary

Mr Y’s complaint against Essex Police, the employer, concerns its refusal to pay him Injury Benefit (IB).

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