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Emerson UK Pension Plan (CAS-110341-N3R3)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr G’s complaint against the Trustees or Buck, as although there has been maladministration by the Trustees and Buck in making the overpayments, Mr G has not sustained injustice.

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MSD Pension Scheme (CAS-110599-Q0P8)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mrs E’s complaint and no further action is required by AON or the Trustee. 

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QinetiQ Pension Scheme (CAS-94185-Q2G6)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by the Employer. 

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Farmwell Ltd. Retirement and Death Benefit Scheme (CAS-110685-L4N5)

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Ombudsman’s Determination

Outcome

I do not uphold Mr T’s complaint and no further action is required by Aviva.

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NEST (CAS-97027-G2V6)

Complainant:
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Ombudsman’s Determination

Outcome

Ms Y’s complaint is upheld and, to put matters right, the Employer shall ensure that Ms Y is not financially disadvantaged by its maladministration. So, it shall arrange for any investment loss to be calculated and paid into the Scheme.

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Armed Forces Pension Scheme (CAS-112193-P9C1)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mr N’s complaint, and no further action is required by Veterans UK. 

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Airways Pension Scheme (CAS-78782-N1T6)

Complainant:
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Ombudsman’s Determination

Outcome

I do uphold in part Mr H’s complaint, and no further action is required by the Administrator. 

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NHS Pension Scheme (CAS-86747-P1R3)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Miss N’s complaint and no further action is required by NHS BSA and the Trust.

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LifeSight Master Trust (CAS-54811-N0H7)

Complainant:
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Respondent:
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Ombudsman’s Determination

Outcome

I do not uphold Mr X’s complaint and no further action is required by the Trustee or Willis Towers Watson. 

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