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NHS Pension Scheme (CAS-111866-X2L7)

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Ombudsman’s Determination

Outcome

I do not uphold Mr K’s complaint, and no further action is required by NHS BSA. 

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Aviva Personal Pension Plan (CAS-101572-H8S9)

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Ombudsman’s Determination

Outcome

I do not uphold Mr S’ complaint and no further action is required by Aviva.

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NHS Pension Scheme (CAS-59757-C0D8)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mrs N’s complaint and no further action is required by NHS BSA. 

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Standard Life Self Invested Personal Pension Scheme (CAS-66878-V9C2)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mrs S’ complaint and no further action is required by SL. 

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ThyssenKrupp UK Plc 200Retirement and Death Benefits Plan – Hammond & Champness Section (the 2006 Plan)(CAS-72134-V5K7)

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Ombudsman’s Determination

Outcome

Mrs E’s and Mr R’s complaint should be upheld because the Trustees failed to properly consider all the potential beneficiaries in reaching their decision regarding the distribution of the lump sum benefit following the death of Mr F. Therefore, the decision should be reconsidered.

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NHS Pension Scheme (CAS-73860-B7Z6)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Miss U’s complaint and no further action is required by NHS BSA.

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State Street Group Personal Pension Plan (CAS-108141-F2X8)

Complainant:
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Ombudsman’s Determination

Outcome

Mr R’s complaint against the Employer is partly upheld. To put matters right, the Employer shall pay Mr R £500 in recognition of the distress and inconvenience he suffered. 

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Fidelity FundsNetwork Pension (CAS-80719-C0S5)

Complainant:
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Ombudsman’s Determination

Outcome

I do not uphold Mrs W’s complaint, and no further action is required by Fidelity.

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Smiths Industries Pension Scheme (CAS-99766-L5X6)

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Ombudsman’s Determination

Outcome

The complaint is not upheld because there was no absolute commitment to pay the higher rate of increase and Smiths has acted in accordance with the Rules. 

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Transport for London Pension Fund (CAS-101454-H6B5)

Complainant:
Complaint Topic:
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Respondent:
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Ombudsman’s Determination

Outcome

I do not uphold Mrs N’s complaint and no further action is required by the Trustee.

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