Mr Gray considers that he meets the criteria for a section 11 injury benefit award. However, CSP, has declined his application for such an award. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of …

Mrs Frusher’s complaint is that Ms Dennis was negligent in the advice that she gave Mr Frusher when he transferred his pension arrangements from Equitable Life (Equitable) to a Small Self Administered Scheme (SSAS) as she failed to warn him that he would lose the bene …

Mrs Molnar has made a number of allegations. Principally, these relate to the consideration of her eligibility for Ill Health Retirement (IHR) Mrs Molnar says: The Medical Appeal Board (MAB) mis …

Mrs Sibbald is aggrieved that upon the death of her husband his death benefits were paid out on a death in retirement rather than death in service basis. Some of the issues before me might be seen as complaints of maladministration while others …

Mr Harding says the Council failed to act expeditiously to obtain and provide the information he needed to make an informed decision about transferring his various pensions into the LGPS. Mr Harding says that, as a result of this delay, his transfer payments became subject t …

Mr Rhaeadr-Burgess believes that the scheme manager has wrongly rejected his application for an injury benefit under PCSPS Rule 11.3(i) Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact or law a …

The Applicant is aggrieved that Hanover failed to consider a distribution of death benefits upon the death of Mr Kutchinsky, her former partner, within the two years allowed under the rules and that as a result there is no possibility of any payment being made to her. Some of the …

Mr Trimby complains that PPML as Trustee and administrator of his SIPP did not provide him with information in relation to the treatment of his windfall resulting from the de-mutualisation of the Friends Provident Life Offi …

Mr Rose submits that he decided to transfer his benefits from a previous pension arrangement to the Hydra Scheme, based upon information provided to him by Aon. Having joined the Hydra Scheme, Mr Rose was subsequently made aware that, …

Ms Watsham complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Ms Watsham states that the sales representative expressed the view that purchasing past added years (PAY) in the Teacher …