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Royal London Group Pension Scheme (P01074)

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Mr Betteridge believes that benefit improvements, that were applied to his pensionable service accrued whilst a member in the Scheme, should also be applied to the service credit which was provided when he transferred in to the Scheme. Mr Betteridge complains that he has suffered injustice by the …

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Norwich Union Personal Pension Policy No. PP44574818 (P01067)

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Mrs Foster has complained that the charges levied by Norwich Union are not in accordance with the terms of her policy. She also considers that the information provided by Norwich Union is misleading, in particular, That a statement concerning the r …

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Teachers’ Pension Scheme – Prudential AVC Facility (P00762)

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Mrs Martin complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Mrs Martin states that the sales representative told her that AVCs purchased past added years (PAY) in the Teachers’ Pen …

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Teachers’ Pension Scheme – Prudential AVC Facility (P00727)

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Mr Watson complains that Prudential’s sales representative improperly persuaded him to pay additional voluntary contributions (AVCs) to Prudential. Mr Watson states that the sales representative told him that purchasing past added years (PAY) in the Teachers’ Pension …

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Teachers’ Pension Scheme – Prudential AVC Facility (P00702)

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Mrs Lee complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. Mrs Lee states that the sales representative did not inform her that she could purchase past added years (PAY) in the Teachers …

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Aberdeen City Council Pension Fund (N01360)

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Mrs Page argues that she was not properly informed of the conditions attaching to the purchase of added years by Additional Voluntary Contributions (AVCs) Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of …

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Aon Bain Hogg Pension Scheme (N01065)

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Mr Hirst says that the Company gave its consent to him being able to take his pension, without reduction for early payment, from age 60. Mr Hirst says this was confirmed to him by Aon Consulting, acting on behalf of the Trustees. Mr Hirst say …

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Mr Jenkins has complained about the length of time taken by both Standard Life and AMP NPI in to process a transfer from AMP NPI to Mr Jenkins’ Executive Pension Plan with Standard Life. As a consequence, Mr Jenkins says, he has suffered serious financial loss. Some of the issues before me might be seen as complai …

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Hollis Bros & ESA Ltd Pension & Life Assurance Scheme (N01239)

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Mr Slowey alleged that APTL had denied his rightful benefits under the Scheme and that they did not answer his questions about this. He said that the pension quoted to him was incorrect and that he had suffered resul …

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Local Government Pension Scheme (N01262)

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Mr Spreadborough made a complaint to me on 7 December 2001 in which he alleged that the Council had refused to pay his preserved benefits in the Scheme retrospective to the date of his resignation from the Council, 9 August 1990. By a Determination under reference number L0 …

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