Miss Frances alleged that the College of Law (the College) acting on behalf of the Trustees, either failed to send her an application form to join the Scheme, or failed properly to deal with the form once it had been received, with the result that she was not admitted to the Scheme on join …

Mr Richardson alleges that : CSP has wrongly denied his entitlement to injury benefits on the basis that he has not suffered a qualifying injury in that CSP considers it more likely than …

Mr Hughes complains that: RSA failed to tell him that the terminal bonus applicable to his policy had been reduced; RSA failed to tell him that they could not provide the retirement quotation he had asked for; when they did provide him with a quotation it was for the wrong date; f …

Mrs Fisher’s principal complaint is that the are in breach of trust for failing to proceed with the purchase of an annuity in her …

Mrs Clarke says her application for Permanent Injury Benefits (PIB) was wrongly refused. The Agency maintains that Mrs Clarke does not qualify for PIB. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact or law …

Mr Prout complains that the Trustees wrongly refused him an ill health early retirement pension. He submits that the Trustees did not consider all the relevant facts, in a timely way, and did not carry out sufficient investigations to ensure that …

Mr Tutton complains of maladministration by Scottish Life. He says that their failure to calculate his maximum tax free cash for certification correctly, and on a timely basis, resulted in a considerably lower transfer value being paid from his Scottish Life executive pension plan (the P …

Mr Ford maintains that CIS are not entitled to recover £9,230 paid to him in error. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact or law and indeed, some may be both. I have jurisdiction over either …

Mrs Silver complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. She also alleges that the sales representative specifically advised against the alternative option of pur …

Mrs Blomeley has complained that, between 1993 and 2000, the Trustee invested the assets of the Scheme in a cash fund rather than a broad range of investments. Mrs Blomeley asserts that the assets of the Scheme would now be substantially higher if they had been invested …