Dr Kidd queries whether information provided about the Plan was correct and whether …

Mrs Dunkley believed her normal retirement age (NRA) under the Scheme was 55. The Agency admits that Mrs Dunkley was given incorrect or incomplete information about her NRA but says that her correct NRA is 60. The Agency accepts that it delayed in dealing with Mrs Dunkley’s complaint. Some of the issues …

Mr Lal states that on redundancy he was incorrectly awarded reduced early retirement benefits. He says this was as a result of a scheme deficit and a failure by the Trustees to pursue the Employer for outstanding contributions. Some of the issues before me might be seen as complaints of m …

Mr West complains that his application for an incapacity pension from the Scheme has been wrongly refused. Some of the issues before me might be seen as com …

Miss Farnham-Smith complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential by allegedly giving her wrong advice and failing to provide her with a detailed compa …

Mrs Lewis complains that her applications for permanent injury benefit (PIB) were improperly refused. Some of the issues before me might be seen as complaints of maladministration while others can be seen as disputes of fact or law and indeed, some may be both. I have jurisdiction over either …

Mr Maguire complains that he was improperly refused an ill health pension and that when it was subsequently granted to him, it should have been backdated to the date of his dismissal or to an earlier date when he had been examined in connection wi …

Mr Kindon believes that the incapacity pension he was receiving should not have been suspended by the Trustee. Further, Mr Kindon alleges that the Tr …

Mrs Bakshi has complained that, although the Trustee has determined that her deferred pension should have been paid from October 1997, it has refused to pay interest on delayed payment of her lump sum. Mrs Bakshi has also complained that she was denied access to the Scheme’s Inter …

Mr Smith says that amount paid by the Trustee when transferring his benefits under the Scheme to his new employer’s scheme was less than it ought to have been. He says that he has suffered injustice, including distres …