Skip to main content

Teachers’ Pension Scheme (CAS-76851-L9X6)

Complainant:
Complaint Topic:
Ref:
Outcome:
Appeal outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint, and no further action is required by the Respondents.  

View determination

Download

Related decisions

NatWest Group Retirement Savings Plan formerly the RBS Group Retirement Savings Plan (CAS-88262-V3F7)

Complainant:
Complaint Topic:
Ref:
Outcome:
Appeal outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

  1. I do not uphold Mr R’s complaint and no further action is required by the Trustee. 

View determination

Download

Related decisions

AJ Bell You invest Self Invested Personal Pension (CAS-64304-R5R1)

Complainant:
Complaint Topic:
Ref:
Outcome:
Appeal outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

  1. I do not uphold Mr T’s complaint, and no further action is required by AJ Bell. 

View determination

Download

Related decisions

Complainant:
Complaint Topic:
Ref:
Outcome:
Appeal outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

  1. Mrs Y’s complaint is upheld and, to put matters right, the Employer shall pay £2,074.45 into the Scheme.

View determination

Download

Related decisions

NHS Pension Scheme (CAS-75461-Y8S2)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Dr W’s complaint, and no further action is required by NHS BSA.  

View determination

Download

Related decisions

Options Workplace Pension Plan (CAS-97119-Y9L3)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

Ms T’s complaint is upheld and, to put matters right, the Employer shall pay £1,605.09 into the Plan.

View determination

Download

Related decisions

Firefighter Pension Scheme 1992 (CAS-83544-R4Z8)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome 

I do not uphold Mr N’s complaint and no further action is required by WFRS.

View determination

Download

Related decisions

Fidelity Self Invested Personal Pension (CAS-76954-G2W2)

Complainant:
Complaint Topic:
Ref:
Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome 

I do not uphold Mr Y’s complaint and no further action is required by Fidelity. 

Complaint summary 

Mr Y has complained that Fidelity has denied him control of how and when he is able to take a withdrawal from his SIPP and that it has not processed payment of his benefits as per his instructions

View determination

Download

Related decisions

Subscribe to Pension complaint or dispute