Mrs Savile-Turner complains that Prudential’s sales representative improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential because he allegedly failed to: fully assess her financial situation before recommend …

Mr Lambert complains of delays by Buck Consultants and the Trustees in providing him with benefit and fund information in 2001. He claims these delays caused a reduction t …

Mr Parker complains that, when he left service, he was not told that he was entitled to an immediate unreduced pension. Some of the issues befo …

Mr Harmer complains that: the have caused him loss through maladministration by failing to advise him in 1997 that he had to purchase an immediate annuity when taking his …

Mr Armstrong has complained that: although he has been awarded Temporary Injury Benefit (TIB) he has not been paid interest on the back …

Mr Ripley complains that he was told the Scheme was a capped scheme and that, as a member subject to the post-1989 benefit regime, he was unable to make additional contributions to the Scheme. Mr Ripl …

Dr Sargent complains that two of Prudential’s sales representatives improperly persuaded her to pay additional voluntary contributions (AVCs) to Prudential. She also alleges that they did not inform her that she could purchase past added years (PAY) …

Mr MacMillan disagrees with the Trustees’ decision to refuse his application for ill health early retirement benefits under the Scheme. Some of the issues before me might be seen as complaints of maladministration wh …

Mr Clark says that Cabinet Office and Paymaster provided wrong information in response to requests for information. He says the consequence was that the balance of pension left to him after his divorce was less than it would have been if the …

Mrs Weaver’s complaint is against the Employer, Trustees and Administrators who, she says, delayed the production of a correct transfer value quotation for her husband. Mr Weaver died before exercis …