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Monsanto Pension Plan (CAS-53961-Q2N6)

Complainant:
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Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mrs Y’s complaint and no further action is required by the Trustee or Capita.

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The Mizuho Bank London Final Salary Scheme (CAS-46519-B6Z4)

Complainant:
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Respondent:
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Ombudsman’s Determination

Outcome

The complaint should be partly upheld against the Trustee because:

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Teachers' Pension Scheme (CAS-42089-N4Y0)

Complainant:
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Respondent:
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Ombudsman’s Determination

Outcome

I do not uphold Mr T’s complaint and no further action is required by TP.

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Principal Civil Service Pension Scheme (CAS-59872-D9D3)

Complainant:
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Ombudsman’s Determination

Outcome

Mr L’s complaint is partly upheld and, to put matters right for the part that is upheld, MyCSP and the Cabinet Office shall take the actions as set out in paragraph 71 below.

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NHS Superannuation Scheme (Scotland) (CAS-37814-G1K9)

Complainant:
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Respondent:
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Ombudsman’s Determination

Outcome

Dr Y’s complaint against SPPA is partly upheld. To put matters right, SPPA shall pay £1,000 to Dr Y in respect of the serious distress and inconvenience which he has suffered.

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Aegon Retiready Pension (CAS-70350-K4M9)

Complainant:
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Respondent:
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Ombudsman’s Determination

Outcome

I do not uphold Mrs TT’s complaint and no further action is required by Aegon. 

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Local Government Pension Scheme (CAS-50008-T7M8)

Complainant:
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Respondent:
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Appeal:

Ombudsman’s Determination

Outcome

The complaint is upheld. If LPP had not provided Mr N with incorrect information, it is more likely than not that he and Ms E would have married in order to guarantee her entitlement to a pension from the Scheme.

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AECOM Group Pension Scheme (CAS-39869-Q8J7)

Complainant:
Complaint Topic:
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Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

The complaint should be partly upheld against the Trustee because it should not have commenced the recovery of the overpayment without an order of a competent court.

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London Sovereign section of The People's Pension (CAS-62281-J4S5)

Complainant:
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Respondent:
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Ombudsman’s Determination

Outcome

I do not uphold Mr R’s complaint and no further action is required by the Employer. 

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Fidelity Funds Network Pension (CAS-65532-W1D0)

Complainant:
Complaint Topic:
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Outcome:
Respondent:
Type:
Date:
Appeal:

Ombudsman’s Determination

Outcome

I do not uphold Mr L’s complaint and no further action is required by Fidelity.Fidelity.

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