We are aware of people receiving letters about a failed investment, claiming to be from The Pensions Ombudsman (TPO).
These letters are not genuine, and the telephone number is not TPO’s.

TPO is a free service and would never ask for your bank details or for you to pay any fees. If you have any further concerns, or you receive a letter and are unsure if it is from TPO, please contact us by emailing InformationManagement@pensions-ombudsman.org.uk. Please do not respond to the letter and report the incident to Action Fraud.

Police Injury Benefit Scheme (PO-28866)

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Police Injury Benefit Scheme (PO-27043)

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Civil Service Injury Benefit Scheme (CAS-46946-X4K3)

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Armed Forces Pension Scheme 2005 (CAS-45783-Z1K0)

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Ladbrokes Pension Plan (CAS-37159-M4B6)

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Local Government Pension Scheme – Staffordshire County Council Pension Fund (CAS-52488-R2F3)

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WM Morrisons section of the Aviva Master Trust (CAS-48041-Q1K0)

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Smart Pension (CAS-69896-Z6N3)

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NEST (CAS-83010-S5D1)

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Smart Pension Master Trust (CAS-32892-M2C1)

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Police Injury Benefit Scheme (PO-28866)

Ombudsman’s Determination

Outcome

View determination

Related decisions

​​​Police Injury Benefit Scheme (PO-27043)

Ombudsman’s Determination

Outcome

View determination

Related decisions

​​​Civil Service Injury Benefit Scheme (CAS-46946-X4K3)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Armed Forces Pension Scheme 2005 (CAS-45783-Z1K0)

Ombudsman’s Determination

Outcome

View determination

Related decisions

​Ladbrokes Pension Plan (CAS-37159-M4B6)

Ombudsman’s Determination

Outcome

View determination

Related decisions

​Local Government Pension Scheme – Staffordshire County Council Pension Fund (CAS-52488-R2F3)

Ombudsman’s Determination

Outcome

View determination

Related decisions

WM Morrisons section of the Aviva Master Trust (CAS-48041-Q1K0)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Smart Pension (CAS-69896-Z6N3)

Ombudsman’s Determination

Outcome

View determination

Related decisions

NEST (CAS-83010-S5D1)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Smart Pension Master Trust (CAS-32892-M2C1)

Ombudsman’s Determination

Outcome

View determination

Related decisions

Police Injury Benefit Scheme (PO-27043)

Civil Service Injury Benefit Scheme (CAS-46946-X4K3)

Ladbrokes Pension Plan (CAS-37159-M4B6)

Local Government Pension Scheme – Staffordshire County Council Pension Fund (CAS-52488-R2F3)